Fine rug's Customer Service
You Can Trust Us to Care for your Fine Rugs and Carpets
Fine Rugs Cleaning Company provides superior carpet care for homes and businesses in New York City area. We currently serve Manhattan, Brooklyn, Queens, Bronx, Staten Island and Long Island. Our company also operates in New Jersey and Westchester, Connecticut. We clean all types of carpet and upholstery. Our areas of expertise include the handling of high quality pieces such as Persian rugs. Pressure washing services are also available. Count on us for your renovation needs. We can quickly repair damage done by flooding. The company's restoration experts have answers for your refurbishment questions. Knowledgeable repair people work to return your carpets, floors and upholstery to near new condition.
The staff at Fine Rugs Cleaning Company is committed to providing you with solutions for your carpet care problems. Our high quality, organic products remove grime with minimal effect on people and the environment. We understand, however, that you may have budgetary concerns. All of our services are competitively priced. We will work with you to formulate a service plan that satisfies your cleaning and budget requirements. Call or visit us to discuss your concerns with one of our carpet cleaning experts. Our personnel will be happy to explain the procedures used by technicians. Information is also available on all of the products used to clean your home or business.
Fine Rugs Cleaning Company believes in customer service before, during and after a project. Our process begins with your first contact. Some services may be contracted over the phone. However, most projects require a site visit. A technician will visit your home or business to discuss your needs. After a site survey we will discuss our analysis with you. A cleaning plan will be devised and an appointment for agreed upon services will be made. Persian rugs and carpets as well as other removable carpeting can be cleaned onsite or at our warehouse facility. Free pick-up and is available for all jobs of this nature.
For Fine Rugs Cleaning Company, no project is complete until the customer is satisfied with our work. We hold ourselves to a very high standard of carpet care. Our reputation is important to us. All of our staff members work to uphold our hard won standing in the carpet cleaning community. However, if you should be dissatisfied with the work we do, please discuss your concerns with our onsite supervisor. It is our goal to become the "go to" company for all your carpet and upholstery care needs.